I can’t enable cc and mods

Hi. So I’ve updated my game to the latest patch and I tried to enable custom content and script mods and I applied the changes but when I started up my game, it doesn’t work. They say they are enabled but they don’t show up in game. I’ve tried repairing my game and uninstalling and reinstalling. I’ve also tried removing all custom content and mods except one that was updated and it still doesn’t work. Also, when I try and look at my save files, the picture of my household is blank. I can’t even play my game now. Any help would be appreciated.

27 Replies

jpkarlsen
Hero (Retired)
3 years ago
@oreosimmer01
Please see this thread: https://answers.ea.com/t5/Technical-Issues-PC/CURRENT-ISSUE-Anti-Virus-blocking-User-Folder-Screenshots/td-p/9572695
oreosimmer01
New Scout
3 years ago
Hi. I’ve tried all of that stuff and it still didn’t work sadly.
DeanXeL
3 years ago
@oreosimmer01 Try moving your entire "The sims 4" folder out of your my documents and relaunching (enable mods), then exit and move over the save files to the newly generated Sims 4 folde. Does that help in reloading the save? If that works, move in your mod(s) and see if it still works.
oreosimmer01
New Scout
3 years ago
Ok I tried it and it didn’t work.
DeanXeL
3 years ago
@oreosimmer01 So it didn't let you go into your save either or it didn't work after moving your mods back in? (Also, did you move the entire mods folder or just the mods, I'd suggest doing just the mods)
oreosimmer01
New Scout
3 years ago
No it let me go into my save but I don’t want to play it without my cc and mods. I moved the entire EA and mods folder to the desktop and started with a new folder. Then I added back one mod that is updated and it still wouldn’t let me enable mods or cc. It doesn’t even show up in game.
DeanXeL
3 years ago
@oreosimmer01 okay, but in doing so, did you also replace the mods folder? There is a config file in there and if you overwrote it with the old one again, it might be the one causing you the 'enable' issues. (Also, if that's not it, try another one of your mods, just to check, and leave the updated one out?)
oreosimmer01
New Scout
3 years ago
No I didn’t replace it. I haven’t played my game in 3 days I am so sad. Are other people experiencing this bug?
oreosimmer01
New Scout
3 years ago
I also tried another one of my mods and still no luck. 😞
DeanXeL
3 years ago
@oreosimmer01 I've encountered many people with some variant of this issue. However, when the toggle does not work, there's a way to fix it and when the toggle works, but the mods don't, like you're experiencing, this method usually works (removing the sims 4 folder, relaunching, toggling mods on, then replacing the save files, tray folder and moving the mods in the new mods folder).

Do me a favor and confirm that the mods are in fact .package and/or .ts4script files?

I'm thinking what else it might be, but since you've also added your ea app/origin and the sims 4 game as exceptions to your antivirus, I'm running out of ideas. You've probably also tried running the game as administrator?