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marrokaansebelg's avatar
2 years ago
Solved

i cant open lets play

i can open the sims 4 no problem, i can even go into CAS but i cant actually play the game, everytime i click on the button to start the actual game it brings me back to the screen to select your wor...
  • puzzlezaddict's avatar
    2 years ago

    @marrokaansebelg  As a test, please try playing in a clean user folder.  Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, a clean folder will spawn with no content.  (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.)  Don't add anything to the new folder yet; just let me know whether you can get far enough to start a new save and play in live mode for a bit.

    If that doesn't help, please run a dxdiag and attach it to a post.

    https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

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