"logion;c-17841145" wrote:
Here are some solutions that have worked for other users:
Go to Documents>Electronic Arts>TheSims4, find the GameVersion file. Open it, and see what number is written. Check to make sure it's the same number as your game version (PC: 1.72.28.1030 or Mac: 1.72.28.1230) if it isn't, change the number to your version in the GameVersion file and save.
Make sure that your antivirus is not blocking your changes: https://answers.ea.com/t5/Technical-Issues-PC/CURRENT-ISSUE-Anti-Virus-blocking-User-Folder-Screenshots/td-p/9572695
Go to Documents>Electronic Arts>TheSims4 and delete the options.ini file (this will reset your game settings).
Try a game repair (origin>click on the sims4 in your library and choose repair).
If nothing works you can post your problems on Answer HQ, here is the original thread: https://answers.ea.com/t5/Technical-Issues-PC/Can-t-activate-my-mods-after-new-update/td-p/9560277
Thank you so much for posting this. I had already tried repairing and adjusting my antivirus with no success but your first suggestion of checking the game version did the trick. It was not the correct version number. Thank you again!