Forum Discussion

leodoraa's avatar
leodoraa
Seasoned Newcomer
2 years ago
Solved

I got stuck on Game Options Page

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? Up to date
What expansions, game packs, and stuff packs do you have installed? Vampire, Witch , City Living, Seasons, Island Living
Steps: How can we find the bug ourselves? idk
What happens when the bug occurs? i got stuck
What do you expect to see? I expect it to be solved please
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

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My game is stuck on game options page. When i click esc and then game options it opens the page and i can click or change everything (music,camera etc.) And when i finish editing it i hit apply and next esc but the window is not closing. I tried to restart, repair, updating my mods but it didnt work. Pls help i dont wanna delete and reinstall my game.

  • jpkarlsen's avatar
    jpkarlsen
    2 years ago

    @leodoraa 

    Move your Mods folder to the Desktop and delete localthumbcache.package. Then test the game in a new save.
    If it works now check for updates to your Mods and CC. Add it back a little at a time while testing until you have found all that are broken.

5 Replies

  • jpkarlsen's avatar
    jpkarlsen
    Hero (Retired)
    2 years ago

    @leodoraa 

    Move your Mods folder to the Desktop and delete localthumbcache.package. Then test the game in a new save.
    If it works now check for updates to your Mods and CC. Add it back a little at a time while testing until you have found all that are broken.

  • Astoldbyny's avatar
    Astoldbyny
    2 years ago

    I’m having this same problem. Ever since the new update, did you figured out how to fix it? 

  • luthienrising's avatar
    luthienrising
    Hero+
    2 years ago

    @Astoldbyny Do you have mods or CC in your Mods folder? If so, do a "vanilla" test to see if a mod/CC is your problem: Drag the Mods folder to the desktop, delete the file called localthumbcache, open the game to test, and exit without saving.

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