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2s5v012c3clw's avatar
2s5v012c3clw
Seasoned Newcomer
29 days ago

I have tried everything and nothing is working

So basically, my sims have not been working. It will take me to the main menu, but it will just load and load and nothing will happen. I tried everything. I took out all mods, still did not work. I u...
advice
cc or mods removed
mods
luthienrising's avatar
luthienrising
Hero+
28 days ago

2s5v012c3clw​ Please do this exact sequence of steps and let me know the result so I can get you to the right area for support:

  1. Drag your whole Sims 4 folder from Document > Electronic Arts to your desktop and rename it.
  2. Run a Game Repair in the EA App. (If you use Steam, the equivalent is Verify Integrity.)
  3. Launch Sims 4. You should get no list of mods on launch, and you should have no option to load a previous save. Reset your Options.
  4. Start with New to test if your issue recurs in a new game.

If that doesn't work, please let me know if you're on PC or Mac. If it does work:

  1.  Copy your save files from your old folder into the new one.
  2. Test in your regular save.

If that doesn't work, please let me know.

 

m5j6279b7yn1's avatar
m5j6279b7yn1
Rising Novice
28 days ago

Yes i tried that and even that does not work unfortunately. I’m om pc. It still just kicks me out of the game as soon as i get to the start page

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