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skintea's avatar
skintea
3 years ago
Solved

Icons and Script calls failed

So I haven't played sims in a few months and I opened my game and that had happened. Before I opened the game I tried to update a few mods and I still had this problem.

The pictures are from cas and in game. 

In cas the buttons look glitched out and just odd, and In game its the same thing but I can't place anything in build mode without it saying "script call failed"

  • crinrict's avatar
    crinrict
    3 years ago

    HI @skintea 

    Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

    You won't loose anything. Just make sure to not delete any files  and make a backup.

    After renaming, repair your game by right clicking on the game in Origin.

    Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

    • Options.ini (or just re-set all your settings manually)
    • Tray Folder
    • Screenshots/Videos/Custom music
    • Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
    • Custom content like clothing, hair, skins, make up ....
    • ConfigOverride, if you have your own configuration files.
    • Mods (one by one, making sure they all still work)

    The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

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  • crinrict's avatar
    crinrict
    Hero+
    3 years ago

    HI @skintea 

    Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

    You won't loose anything. Just make sure to not delete any files  and make a backup.

    After renaming, repair your game by right clicking on the game in Origin.

    Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

    • Options.ini (or just re-set all your settings manually)
    • Tray Folder
    • Screenshots/Videos/Custom music
    • Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
    • Custom content like clothing, hair, skins, make up ....
    • ConfigOverride, if you have your own configuration files.
    • Mods (one by one, making sure they all still work)

    The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

  • CGrant56's avatar
    CGrant56
    Hero+
    3 years ago

    @skintea 

    The weirdness you are seeing with the UI is more than likely an outdated or broken mod, probably a UI mod.  So, check any mod you have that affects the UI to find the one that is causing it.  Then check the rest of your mods to rule them out as well.

    The script call failed error is probably being caused by a broken or outdated CC item.  I've had those and the solution is to find the problem file and remove it.  It usually happens with older CC.  In my case though, it was only certain things, not everything and it only affected the CC item and the game item that was used as a base to make the CC.  I can't tell, but the door in your pic looks like it might be CC so it might be broken but it could be any CC door you have.  But since you say you are getting the error with everything in build mode, it could be one of your mods that is outdated.

    After you've reset your user files as @crinrict suggests, try starting the game without your mods and CC.  If the game works correctly without them, then you'll have to go through everything you have to find the problem files.  You can use the 50/50 method or test each item separately.  

    Hope this helps.

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