Forum Discussion
Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? N/A (can't open game)
What expansions, game packs, and stuff packs do you have installed? All Expansion packs, all game packs except Batu, and all stuff packs besides Moschino, Cool Kitchens, fitness stuff, home chef, kids stuff, luxury party, movie hangout, nifty knitting, and toddler stuff
Steps: How can we find the bug ourselves? I don't know
What happens when the bug occurs? Sims 4 will not launch via origin on Mac. The icon appears in my bar and the color wheel starts but the game never opens.
What do you expect to see? I expect the game to at least OPEN
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Installing For Rent
I deduced that it had to do with my mods folder after removing my mods (only CC, I deleted all my script mods) and launching the game again. It opened. I then slowly started moving my mod folders back in and testing if the game launched with each one. If it didn't, I removed the mod folder and deleted localthumbnailcache. HOWEVER, the game is now refusing to open even with the mods that I had tested/previously been able to open the game with. It's like the game hates all mods now.
I've done everything:
-redownload the add-ons
-deleted origin, restarted my computer, and redownloaded origin
- repaired the game
- updated the game
- moved my sims file onto my desktop
- deleted all non .package files from my mods folder
- removed mods and slowly added them back to see which ones are broken
I'm at my wits end.
@darbiniii FYI, you should delete localthumbcache every time you change what's in the Mods folder, not just when you run into issues.
- I'd suggest doing these things again, but in this order:
- Exit Sims 4 then drag your whole Sims 4 folder from Document > Electronic Arts to your desktop.
- Do a Game Repair
- Launch Sims 4 and reset your Options, if you have personal preferences there.
- Make sure a new save works before exiting and copying other files back
- Copy files back, NOT folders. Don't copy over any of the files the game has remade
- Copy mod files back in batches, and watch for duplicates
If you still have issues, you might need the Using Mods on Macs topic pinned here.
- 2 years ago
Thanks, I'll give this a try and let you know how it works.
- 2 years ago
Hi again,
I followed all the steps and the game opens fine with certain CC folders etc. However, it's still rejecting about 75 % of my CC folders. Is there any way to check somewhere in the code or something to see which CC pieces are broken?
- luthienrising2 years agoHero+
@darbiniii Unfortunately, trial and error using the 50-50 method is your best option for CC. Most broken CC doesn't get reported to me, and some of it that has been would have been on a "broken" list a long time ago but still available on the internet.
- 2 years ago
After a lot of trial and error, I am almost 90% sure it actually has to do with storage and iCloud. I turned off sync and moved my game to my desktop and it started working seamlessly. I have too much CC to keep on my computer so I ordered an SSD gaming hard drive and am going to follow Bluebellflora's advice on how to run the game on an external hard drive. Thank you so much for your help
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