"Item is corrupted, would you like to remove it?"

@naeshelle Did you ever delete any files out of the tray folder ? Maybe there are some files missing that the game needs.

There's a tool called Tray Importer that can maybe help you get further info to what's corrupt about them.

Make sure to use the link from this thread: https://answers.ea.com/t5/Bug-Reports/INFORMATION-Common-Game-Fixing-Mods-Hero-Approved/td-p/9836185/jump-to/first-unread-message .. if you google you potentially get a site that's not safe.