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CofSorrow's avatar
CofSorrow
2 years ago

Jungle adventures selling table doesn't work

Product: The Sims 4
Platform:PC
Which language are you playing the game in? 中文（繁體）
How often does the bug occur? Every time (100%)
What is your current game version number? 1.103.315.1020 64 bit
What expansions, game packs, and stuff packs do you have installed? except for rent,horse ranch,growing together,home chef hustle and some kits
Steps: How can we find the bug ourselves? click the jungle adventures selling table then game crash,and it is invisible.
What happens when the bug occurs?  the game just stuck.
What do you expect to see? I expect the table can be use normely like other object,and no more crashing.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

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Please help me to fix this problem,this is really ruin my game experience.

6 Replies

  • crinrict's avatar
    crinrict
    Hero+
    2 years ago

    HI @CofSorrow 

    Try the following

    • Close the game
    • Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
    • Repair the game
    • Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry
    • Start a new save game
    • Check if you still have the error
    • Report back with your results for further steps on how to get your stuff back.

    Also by crashing you mean the game closes and you're back on the desktop or it freezes ?

  • CofSorrow's avatar
    CofSorrow
    2 years ago

    I follow the step, but it still stuck or freeze in same situation.

    game doesn't close just freeze and become white screen.

    I upload the screenshot what I see.

    still don't get it what happen,it's still work in wenesday.

  • crinrict's avatar
    crinrict
    Hero+
    2 years ago
    @CofSorrow Gave this a short test and it works fine for me.

    Do you have issues with any type of lot ? If you go to the JA world, do the tables work there ?
  • CofSorrow's avatar
    CofSorrow
    2 years ago

    I re-install my game and run, I try in residential lot, I find some of the jungle objects is ok, but some of them will freeze.

    and I travel to the jungle world, it's freeze.

  • CofSorrow's avatar
    CofSorrow
    2 years ago

    I made it ! I try to delete the jungle dlc folder (GP06) in The Sims 4 folder and DLC folder, then re-download it. it's working!

    thanks god now I can injoy with jungle dlc completely, and really thanks you to helping me solve this problem, crinrict, I can't solve this without you.

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