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Romisto's avatar
2 months ago

Loading screen problem: Game not playable since weeks

Hello everyone,

I really hope that someone can help me.

I'm really desperate now because my game hasn't been working properly for weeks/months. The last time I was able to play without any problems was on September 17th, 2024. Then I didn't have time for a while and there have been several updates since then. When I wanted to play again at the beginning of November, suddenly nothing worked anymore. Since then, the game always gets stuck on the loading screen when I want to go into live or build mode. The music plays, even the music when it has finished loading, but the loading screen remains and I can only exit the game via the task manager. The problem occurs in various houses and households.

I play Sims 4 on a Windows computer, currently with the game version: 1.111.102.1030

Problem: Stucking on loading screen trying to go in live or build mode since months

Since then I've been trying to find and solve the problem, have read a lot of threads here, on Reddit or Discord and tried a lot of tips. But unfortunately so far without success.

My guess: Some individual package files from my CC must be the problem. I just don't understand why and which individual files they are.

What I have tried so far:

  • repair the game using the EA app
  • rename my entire Sims folder and copy it somewhere else to generate a new folder after starting the game
  • created a new save file in the game
  • vanilla test (my 3-4 mods were never the problem, because without CC, but with mods, everything worked)
  • batch fixes through Sims 4 Studio
  • tests with the mod: Better Exceptions (no problems with mods, a few CC duplicates (I solved them) and a single defective package file from Cicada ("Hout-Huis Master Bedroom Mattress Solids") which I deleted
  • test with the mod: Lumpinou Milestone Fixes (FixForCCObjects & LoadOnPlayedButNotActiveSim) where I could not find any changes
  • 50/50 method for mods and CC, but this is extremely detailed and has already cost me over 30 hours (my 3-4 mods worked without any problems, I was able to exclude many of my over 3000 CC files, but I haven't been able to conclusively find the errors yet)
  • I checked the lists of Broken CC here in the forum, but found no matches
  • I have disabled dx11 in the EA app

The error, if it is the CC, is probably in files from these people/downloads: [novvvas] and "PC-TS4-BowedLiving"


Despite many hours of using the 50/50 method, I haven't been able to find the specific problematic files here.
And I haven't read anywhere about other simmers having problems with these people/downloads. I've tried downloading the files again, but the problems are still there.

Does anyone have any ideas what I can do?
I have 18 households in different worlds in my save file that I really don't want to lose.

As of today, 8 of them are no longer playable. Unfortunately, this also includes the families I play with the most and have played with for years.

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