Forum Discussion

kathexes's avatar
7 months ago
Solved

Lovestruck DLC doesn't show up in game.

I pre-ordered the Lovestruck expansion pack the other day, and downloaded it as soon as it was available, around 1:01 PM EST. Please inform me why my game appears to be downloaded through the EA app, but nothing appears in game. I restarted my game, I restarted my PC, I reinstalled the EA app, I repaired my game, I cleared my cache. I even checked to make sure it was downloaded in the correct file location. The only thing I have not yet done is uninstall and reinstall my entire game, as that would take a lot of time and I'm really hoping that there is a faster fix to this issue that I should never have had in the first place. I have done everything I can possibly think of, and everything the internet has told me to do so far. It's beyond frustrating that I am not the only person this is happening to! Please help! 

  • @kathexes 

    OK it is not greyed out but the image for it doesn't show.

    Move your Mods folder to the Desktop and delete localthumbcache.package. Then test the game in a new save.
    If it works now check for updates to your Mods and CC. Add it back a little at a time while testing until you have found all that are broken.

12 Replies

  • ShanarinhBane's avatar
    ShanarinhBane
    7 months ago

    Hi ! 

    Thank you so much for your help, I have the same issue, the game shows up on the homescreen as owned and downloaded but won't load properly. I just did a factory reset of my game due to mods issues and I'm out of patience with all the debugs required to make the game work. EP 16 shows up in the correct folder along with all my other packs but won't load in game. Here are a few helpful screenshots :

    I just cleared the cache and did a full factory reset, the EA app tells me the game has been downloaded, it just won't show up in game! At this point I don't know what to do anymore, I have deleted all my mods and nothing works to make lovestruck appear...

    Please let me know if there is anything I can do to make it work...

    Thank you so much,

    Gwen

    EDIT : I fixed it... uninstalling and re-installing the pack didn't work so I uninstalled the game and then re-installed it. It took about an hour buth the pack shows!

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