Forum Discussion
@crinrict So this one you see is from a new game, this game I'm on my sixth time game file two were same saved I was able to just go back to a recover saved game. But now that don't work for me anymore. So this is my second new game file. I'm on a new file and I decided to just live in Britechester and go to school from home. I'm going to check the game in a little bit to see if I still got my game.
Thank you for your help and responding to my post.
Hi @texboi210
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
After renaming, repair your game by right clicking on the game in Origin.
Try on a new game with nothing added back first (start new game, go to uni). If it works, put back your save game and try again. If it still works, you can start putting stuff back.
- Options.ini (or just re-set all your settings manually)
- Tray Folder
- Screenshots/Videos/Custom music
- Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
- Custom content like clothing, hair, skins, make up ....
- ConfigOverride, if you have your own configuration files.
- Mods (one by one, making sure they all still work)
The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.