Community ManagerProduct: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Rarely (0% - 9%)
What is your current game version number? 1.99.264.1030
What expansions, game packs, and stuff packs do you have installed? Horse ranch, high school years, cottage living, snowy escape, discover university, island living, seasons, cats & dogs, city living, get together, get to work.
Steps: How can we find the bug ourselves? downloading the new horse ranch game and trying to play it.
What happens when the bug occurs? when I try to load the new horse ranch world, I get a blank white screen. None of the map loads. I have restarted my game, pc etc and it just won't work.
What do you expect to see? I expect to see the map.
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
I have attached a screenshot of the blank screen when I try to load into the ranch game.
