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whitmanle's avatar
3 years ago

Mt. Komorebi climbing excursion

My sims have level 10 in the rock climbing skill and have the appropriate equipment to climb but in stage 3 of the climb excursion, the tall wall is glitched and will not let any sims climb. It looks like a large gray block that cuts in and out. Ive tried to restart the game and restart the excursion many times and it still will not load the wall.

5 Replies

  • Thanks for reaching out! I have attached a picture below of the issue.

  • CGrant56's avatar
    CGrant56
    Hero+
    3 years ago

    @whitmanle 

    What system are you playing on - PC, Mac or console?  

    Have you tried a game repair through Origin or the EA App?  If not, try doing that then start the game and test to see if that fixes it.

    If you play on PC or Mac, are you using mods and CC?  If you are, one of them may be causing the issue so, try moving your mods folder to your desktop and testing the game to see if it still happens. Delete the localthumbcache.pkg file before testing.  If the problem clears up, then you'll have to go through your mods folder and find the file causing it and update or remove it.

    Hope this helps.

  • Hi! I am using a mac and I do not have any mods or cc on my game!

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