New patch pop up won't close / freezes in main menu

Thank you so much puzzleaddict! That worked - I had been using the old Mods folder and just pasting my mods in there. I also hadn't deleted localthumbcache.package. Thanks again I appreciate your help! 

Experiencing the exact same thing. I have uninstalled and reinstalled, I have repaired, I have taken out all script mods, Only loading in With CC. As you stated if I don’t put or CC then I can click it away no problem. 

I have tried the method allowing the game to create clean folders and transferring my items and it’s still the same problem.

Did you ever figure out what caused it?

@Misscriss1983 To find which CC is breaking your game, see 50-50 . You might also find Broken/Updated Mods & CC helpful

For me, it did not work until I started trying the 50/50 method. It was then that I remembered that I had reinstalled the game as I had wiped my pc. Because of that, I hadn't unchecked the box that shows the list of cc in your game on the start up menu. I seen it since I dropped 1 mod folder in to find the culprit. I unchecked that box and then closed my game. As the mods folder I was using was a copy from my desktop computer where the game was working fine, I just decided to throw all the folders back in. When I longed in this time the game worked fine. So that cc list box was what was freezing my game when I tried to close the lovestruck pop up. Now it works just fine.

I do not in anyway work for EA 

@Rosie_Lee96 Just as an added note, then, since you have enough CC to freeze that box, you might want to go through it for duplicates etc. Those are increasingly likely in large mod folders.

Clearing out the thumbcache didn't work for me and creating a new mod didn't work, but this below DID -- which was a suggestion from another user. (THANK YOU!)

If you have a lot of CC/mods installed and you have the pop up that shows all your mods at start up this may be impacting the sims menu popup that alerts you about new packs or updates. Essentially it makes you unable to close that initial menu popup, because in the background your CC popup is timing out or taking a really long time to load.

1. Take all your cc out of the mods folder except for ONE item and your resource.cgi file.

2. Load your game, you should be able to close the new stuff or add-on pack alert from Sims. 

3. Behind that your cc/mods enabled popup should show up, down at the bottom de-select the option for "always show on startup". 

4. Close the game move all your mods back in and viola. Next time you launch, you should be able to now close the menu popup.

I didn't have to go through each and every mod to "find the one that's causing the issue" -- it was just because I had so many mods it was taking forever to load an freezing.