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PugLove888's avatar
PugLove888
Hero (Retired)
4 years ago

Re: All pack items corrupted??

@Name1104 , it is usually best to move your Mods folder to your Desktop, and then delete your localthumbcache.package file.  This is very important because it can retain bits of corrupted data, even with your Mods folder removed! 🤨 You can find this file in your Game folder, by going to  Documents > Electronic Arts > The Sims 4.


It also wouldn't hurt to run another repair after you delete the localthumbcache.package file. It can't hurt! 

Then, without putting your Mods back in the game, see if your official Sims 4 items are displayed normally.  If they are then you will need to find which Mod or CC item is the one causing the problem. You will have to do this by testing each Mod and CC item one at a time (if you have a large amount of Mods/CC then you might want to do the 50/50 Method, testing in batches. Once you find the Mod/CC item (or items!) that are causing the problem ,  then see if the Mod/CC creator has updated that item to be compatible with the latest game patch!

If they have then you can put the updated version in your Mods folder and put the folder back in your game.  If they don't have an update for the outdated item, you will have to wait until they update, or else never use it again because it will cause problems in your game! 

Please update us on your situation! 😇

4 Replies

  • Name1104's avatar
    Name1104
    4 years ago

    sorry for the late reply! I posted this ask late at night and then had work all today so I've only just got to my laptop! so I was actually in the process of uninstalling and reinstalling sims when I saw your reply, and I've just finished that and it all actually seems to be working well again! unfortunately, I've lost all my saves and everything in the process but honestly, id rather has that than not be able to play anymore lol, thankyou so much for your reply and your help though!! 🙂

  • PugLove888's avatar
    PugLove888
    Hero (Retired)
    4 years ago

    @Name1104 , I didn't mean to rush you... I just thought you were doing the procedure right after posting that you were going to do it right away.  I just took you too literally! 🤭 😅

     I'm terribly sorry you have lost your saves!😭  I can ask around and see if someone I know knows how maybe to get them back. 🤞  
    I am very happy your initial problem is fixed, though! 🙌🎈🎉✨🥳  Thanks for the update on your situation! 

    Update:  If you want to see if it is possible to recover your lost saves, you would have to list what you deleted when you initially uninstalled and reinstalled your game, before you posted here.  But if you aren't too upset about it, or if you think it might be too much trouble, that is up to you! 😉

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