@samgoosie Does your computer run Windows or macOS? Have you moved the custom content to an external drive, either permanently (the game reads the data from the external) or temporarily (like for a backup or for switching computers)?
Please also try downloading a fresh copy of one of the items now showing as corrupt and see whether it works in-game.
@puzzlezaddict- thank you for your reply to me last night. I think my response to you was lost so just going to reply again.
i am on windows 11. my game is installed on my D drive 1T SD card. I only have my game there and work everything else of the C drive. I have tried uninstalling EA App and all my sims4 game packs and reinstalling i think 3 or 4 times now. I have repaired both and i have cleared cache on both but still no resolve.
The "corrupt" cc is basically everything in each creators folder even thought i have had it in my game with no issues for years. For example my 13 pumpkin cc folder had 700 odd items - which are all now apparently corrupt even though some are old and some are more recent and worked in the past. I took that folder out of my mods just to check and it just moves to my next creator and starts from the top with it all being corrupt. My mods folder is 321GB so i really don't want to have to go through every cc item if i can avoid it.
Is there anything you can suggest that i haven't tried already? I have taken mods folder out completely and run a fresh game and all fine so doesn't seem to be the game itself - and if it was a few then i would understand and do the usual 50/50 clean out but its every folder and every cc item so far
Any help would be greatly appreciated ❤️
@samgoosie The first question is whether a newly-downloaded item works. If it does, then the problem is the old files: they may have been corrupted somehow. If the new download is flagged as corrupt, then the problem is elswhere. There too many possibilities to start guessing without narrowing things down.
Also, do you have a 1 TB SSD, or an SD card? If an SSD, how is the drive formatted? You should be able to see in Disk Management, which you can access by clicking Windows key-X.
@puzzlezaddictSorry for the delayed reply.
I downloaded a new cc item with just that item in my mods folder and the game worked. But with the rest of my mods added back in i start from scratch again. I have spend the last few days trying with one creator folder at a time and each one is 95% corrupt - despite the fact that last just prior to my first message feed they were all working. How this happened i have no idea - i always move my mods, saves and tray folders out before doing any updates. Ever since the change over from Origin its been one problem after another. To answer your question below i have a 1TB SSD card - with just sims4 on it. I am not sure what you mean by how is it formatted, I am not that clued up on the IT side of things but if this answers your question i have EA and the sims 4 files all on the D drive.
i found a post from a while ago that you helped someone with the same problem where you said to move the mods folder out, zip it, start a new game and then unzip the mods folder in the new fresh files which worked for her - I tried that and that didn't work for me sadly.
I can't find anywhere where you can contact except on email like you could before. With nearly 4000 hours of game play and spending the last 2 weeks cleaning up my mods folder on tray importer I really don't have it in me to download all my cc again, besides the fact that a lot of it i have paid for and would have to pay again, or some creators don't create anymore. I have almost every pack every released for Sims4 which as you know is not cheap! I am so disheartened i can't begin to explain and at this point I am on the verge of giving up hope of playing my game again 💔
@samgoosie I'm not sure which thread you're referring to, but I'd only suggest zipping the Mods folder before its files have been corrupted, for example when moving the data from one computer to another. The idea there is that perhaps the files were corrupted during the transfer process, with the originals being intact in the old folder, and creating a .zip file could protect those files from being corrupted again during a new transfer. That doesn't apply here since you only have the single copy.
I'm not sure how or why your files were corrupted, but the fact that a new cc item works means the problem is your old ones. You really don't have to pay for new cc though—there's a lot of free content available, and some creators offer unlimited downloads for anyone who's paid once. (It's also against EA's terms of service for creators to hide their content behind paywalls indefinitely, but that's another matter.) And plenty of fan sites have users who can help you find items that suit your taste. I know it's not what you'd want, but it could be fun to go cc shopping again.
It sounds like you have a 1 TB SSD, which is a (solid state) drive, not a card. An SD card is an entirely separate component: different physical size and shape, different read and write speeds, different interface, and usually much lower capacity.
