Re: endless loading screen at 888 spire apartment

@crinrict yes, I can go to build mode when accessed from the worlds menu, it’s just live mode that the bug occurs

I’ve also tried moving out the family living there, so far it’s loading just fine

I’m gonna try later if moving another family at 888 apartment would cause the bug to occur again

@crinrict I moved the family to a new lot, so far it’s loading just fine when playing with them

@Chimichanga128 Let me know if anther family works on the lot.

@crinrict i tested to see if the bug happens again, I tried multiple things to see what was causing the problem

1. I moved the family originally living at 888 apartments to another lot, everything is ok with them, no endless loading screen happens

2. I moved a new family to 888 apartments, everything seems fine as i tried to go in and out of the lot to make a loading screen appear, but the bug didn't occur, I've even tried visiting the original family that lived at the apartment that's living on another lot and it's working fine

3. I moved the new family out and put back the original family to 888 apartment, it loaded when i moved it, but when i visited another lot and went back to 888 apartment, the endless loading screen occurred

4. I sold all furniture on the lot, only the stairs, doors and windows and wall paper remained, and played a new family there, everything seems fine

I think it's the lot that's corrupted but I'm not 100% sure

@crinrict i redid the 3rd item, somehow it loaded when i went back to the apartment, no endless loading screen

now I'm not sure what's causing it

@Chimichanga128 Do you remodel it or do you still have the pool ? Seems pools can cause issues

Are you getting any Exception files ?

@crinrict I remodeled the apartment but haven't changed anything since the bug started happening, it does have a remodeled pool at the basement

and yes I do have a couple of last exceptions since it happened
would you like me to send them?

@crinrict also, I'm still playing with the same family at 888 apartments, and so far the bug hasn't occurred yet, Imma let you know if it happens again

Yes, they can give an indication

Follow instructions here on how to upload: https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-does-this-forum-work/m-p/3445427#M181737 (under Additional info)

@crinrict If I remove the pool would that help?

I haven't touched anything on the lot yet and I'm constantly trying to go in and out of the lot to make a loading screen appear; going to another lot, going to cas and exiting/reentering the game, but somehow it's working fine for now

@Chimichanga128 The main issue seems a digital photo frame causing this LEs. Do you have one at the apartment or your Sims inventory ? You might want to try deleting that.

There's also something about a painting in the inventory.

As for the pool. I would leave it for now. It's been causing issues but that was usually paired with an error code.

If it's working now, maybe the moving out back in has reset the error.

@crinrict wow, I do have a bunch of those digital photo frames at the apartment and some on the inventory of the family

I'll try that and let you know what happens, thank you so much <3

@crinrict I encountered the bug again, this time I went into CAS and exited, then the bug occured and I got a last exception

I removed all the digital frames but the pool is still there

@Chimichanga128 One error is related to changing phone color the other to an adult mod.

It would be really good if you could play vanilla for while to make sure it's not a mod issue.