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tcitvrn's avatar
tcitvrn
Seasoned Newcomer
23 days ago

Re: Error Code 403:8717c2e9:20314deb

So I just opened my game after updating it yesterday. I was trying to save a build to my gallery and it kept saying there was a server error. So I tried uploading it and there was still a problem. I didn't feel like dealing with the gallery so I just hit save and exit which gave me this error code saying that the game failed to save. Anyone else having these two problems?

 

little update: I play with mods so I pulled my whole folder out and there was a small moment where I was allowed to save my build.  After reopening my game today it let me save the build BUT I closed and opened my game 2 more times and now I'm getting the server error again. When it comes to saving, the first open gave me the same error but now it seems to be saving. If you play with mods, just take them ALL out and maybe the error will go away. I'll try putting in the mods I use one at a time to see which gives me the error but I'm going to reopen and close it and see if the error is given even without mods. 

15 Replies

  • DragonChefLady's avatar
    DragonChefLady
    Seasoned Newcomer
    23 days ago

    Having the same issue. I thought it was my Mods, but it'd definitely the update. :(

  • djbuzzie's avatar
    djbuzzie
    Seasoned Newcomer
    23 days ago

    I'm having the exact same issue, I was hoping someone would have come up with a work around by now or EA and gotten the issue fixed :( 

  • JulieEngel1's avatar
    JulieEngel1
    Seasoned Newcomer
    23 days ago

    I have the same issue! I deleted all the script mods and cleared the cache, but I can't save my game in any save file... also not in a brand new one!

  • cestelle7's avatar
    cestelle7
    Seasoned Newcomer
    22 days ago

    I have the same issue, is there any temporary fix for this??

  • LyvAndElla's avatar
    LyvAndElla
    Seasoned Newcomer
    22 days ago

    I waited until now to update because i knew at first it was going to be a little funky. But even now the error code is popping up for me as well. It sucks cuz its never happened after any other updates before

  • Haunted-Honey297's avatar
    Haunted-Honey297
    Seasoned Newcomer
    20 days ago

    had same issue repaired game and now I cant load builds either if I try it takes me back to neighbourhood selection screen 

  • kapraothecat's avatar
    kapraothecat
    New Novice
    20 days ago

    I also have same problem. Now I know why the game show it. It because of TOOL and BetterBuildBuy mods. If you have this mods should be remove and wait for new version of this mods. But if you don't have TOOL and BetterBuildBuy mods or still not working let's try to repair game by EA App. Good luck.

  • clevermonkey93's avatar
    clevermonkey93
    Seasoned Newcomer
    19 days ago

    I'm having this problem today, but I don't have any of those mods 😔

  • 62knh4nkkdov's avatar
    62knh4nkkdov
    Rising Newcomer
    15 days ago

    Me too I tried removing all mods still the same thing, updated, repaired everything 

  • WMT3123's avatar
    WMT3123
    Seasoned Newcomer
    12 days ago

    I'm also having this issue. haven't been able to save a game at all since the update.  

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