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Re: holiday service failed to handle error

Did test on a new save as well ?

Best is to delete all Lastexception files you currently have, then remove all mods (including BE), delete localthumbcache file and then see if you can trigger the error on a  new save. If you can't, try a backup of your current save.

If you still receive a file LastException in your documents folder, please upload that.

Follow instructions here on how to upload: https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-does-this-forum-work/m-p/3445427#M181737 (under Additional info)

It is also possible that the mod borked your save game.

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  • Product: The Sims 4
    Platform:PC
    Which language are you playing the game in? English
    How often does the bug occur? Every time (100%)
    What is your current game version number? 1.90.375.1020
    What expansions, game packs, and stuff packs do you have installed? EP: All except 'Cottage Living' and 'Eco Lifestyle' GP: All except 'Jungle Adventure', 'Realm of Magic' and 'StrangerVille' SP: Backyard Stuff, Bowling Night Stuff, Kids Room Stuff, Laundry Day Stuff, Movie Hangout Stuff, Perfect Patio Stuff, Vintage Glamour Stuff
    Steps: How can we find the bug ourselves? Link down below
    What happens when the bug occurs? A last exception orange notification pops up in my game
    What do you expect to see? n/a
    Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
    Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

    file:///C:/Users/willi/Documents/Electronic%20Arts/The%20Sims%204/Mods/mc_lastexception.html 

  • I have this error too. I don't have education overhaul mod by adeepindigo installed. 

    Here is my last Exception link from better exception file:///E:/Electronic%20Arts/Die%20Sims%204/BE-ExceptionReport.html

    I have all EP/ST GP ect. installed.

    I tried the 50/50 method and without any mods or cc. I still get this error. How can i fix this? 

    Thank you.

    Best wishes 

  • @crinrict I get it in a vanilla mods folder with a custom save file (for exemple Fleuralia 6.0) Today i started playing the rags to riches szenario at a new vanilla safe. There is no error message, only in custom safe files. Is there any chance to get rid of this error? I don't understand why it occurs on a custom safe file that requires no mods or cc. Thank you so much for trying to help.
  • crinrict's avatar
    crinrict
    Hero+
    3 years ago

    @lunarcatrena Hard to tell. I have no experience with custom saves (I assume those are save files someone else started that you continue playing on ?) They could have had mods in at some point or removing certain mods caused the error leaving the file with errors.

    You might wanna ask the person that created the save if they have heard of this.

    Is there anything visually happening or just the error ?

  • @crinrict Thank you so much Crin. Yes, that make sens. I*m sure they all use TOOL and MCCC to build the safe and yes ich think i countinue playing. The holidays are going crazy. You have fulfilled everything and get the message: it was horrible. Self-added holidays do not take place or are replaced randomly. I spoke to Fleuralia herself. She knows this bug, which probably came with the last game patch and unfortunately cannot be fixed. No idea what was changed by the patch. Before everything went without problems. Ok, then I have to live with it or make my own safe... Thanks again for your help.

    Best wishes Rena
  • jowainekni598's avatar
    jowainekni598
    2 years ago

    same issue even on vanilla save. i have tried discord. no luck. 

    <?xml version="1.0" ?><root>
    <BetterExceptions><BEversion>v3.11</BEversion><WasBlank>False</WasBlank><TuningLoadFinished>True</TuningLoadFinished><BadObjectCC>True</BadObjectCC><Advice>This is likely due to bad object CC. Check the Summary and Broken Mods section in BE Report.</Advice></BetterExceptions><report><version>2</version><sessionid>dae1f28e5ec1542f655557b8</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2023-11-15 18:48:19</createtime><buildsignature>Local.Unknown.Unknown.1.102.190.1030-1.200.000.609.Release</buildsignature><categoryid>holiday_service.py:302</categoryid><desyncid>dae1f28e5ec1542f655557b8</desyncid><systemconfig/><screenshot/><desyncdata>[manus] drama_schedule_service failed to handle on_all_households_and_sim_infos_loaded due to exception (AttributeError: 'NoneType' object has no attribute 'display_icon')&#13;&#10;Traceback (most recent call last):&#13;&#10;&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 125, in wrapped&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 121, in finally_wrap&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 378, in c_api_client_connect&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\masked\v176i\injector.py", line 26, in _wrapped_function&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\masked\v176i\zone_spin.py", line 100, in _turbolib_on_late_zone_load&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 599, in do_zone_spin_up&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1623, in update&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 277, in on_enter&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 448, in on_all_households_and_sim_infos_loaded&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\drama_scheduler\drama_scheduler.py", line 624, in on_all_households_and_sim_infos_loaded&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\holidays\holiday_drama_node.py", line 509, in load&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\household_calendar\calendar_service.py", line 49, in mark_on_calendar&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\household_calendar\calendar_service.py", line 148, in _send_calendary_entry&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\holidays\holiday_drama_node.py", line 162, in create_calendar_entry&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\holidays\holiday_service.py", line 302, in get_holiday_display_icon&#13;&#10;AttributeError: 'NoneType' object has no attribute 'display_icon'rtim=0&#13;&#10;Client Session Time: 20.46&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,63,0,5576&#13; &#10;Modded: True&#13; &#10;SystemInfo: Windows 11 10.0.22621 GPU: Intel(R) Iris(R) Xe Graphics igdumdim64.dll 31.0.101.4502, GUID: D7B78E66-D909-11CF-1A62-AEA7AEC2D235&#13; &#10;</desyncdata></report>
    <report><version>2</version><sessionid>dae1f28e5ec1542f655557b8</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2023-11-15 18:48:20</createtime><buildsignature>Local.Unknown.Unknown.1.102.190.1030-1.200.000.609.Release</buildsignature><categoryid>holiday_service.py:302</categoryid><desyncid>dae1f28e5ec1542f655557b8</desyncid><systemconfig/><screenshot/><desyncdata>[manus] holiday_service failed to handle on_all_households_and_sim_infos_loaded due to exception (AttributeError: 'NoneType' object has no attribute 'display_icon')&#13;&#10;Traceback (most recent call last):&#13;&#10;&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 125, in wrapped&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 121, in finally_wrap&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 378, in c_api_client_connect&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\masked\v176i\injector.py", line 26, in _wrapped_function&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\masked\v176i\zone_spin.py", line 100, in _turbolib_on_late_zone_load&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 599, in do_zone_spin_up&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1623, in update&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 278, in on_enter&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\game_services.py", line 38, in on_all_households_and_sim_infos_loaded&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 448, in on_all_households_and_sim_infos_loaded&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\holidays\holiday_service.py", line 232, in on_all_households_and_sim_infos_loaded&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\holidays\holiday_service.py", line 177, in _schedule_all_holidays&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\drama_scheduler\drama_scheduler.py", line 451, in schedule_node&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\holidays\holiday_drama_node.py", line 391, in schedule&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\household_calendar\calendar_service.py", line 49, in mark_on_calendar&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\household_calendar\calendar_service.py", line 148, in _send_calendary_entry&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\holidays\holiday_drama_node.py", line 162, in create_calendar_entry&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\holidays\holiday_service.py", line 302, in get_holiday_display_icon&#13;&#10;AttributeError: 'NoneType' object has no attribute 'display_icon'rtim=0&#13;&#10;Client Session Time: 20.46&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,63,0,5576&#13; &#10;Modded: True&#13; &#10;SystemInfo: Windows 11 10.0.22621 GPU: Intel(R) Iris(R) Xe Graphics igdumdim64.dll 31.0.101.4502, GUID: D7B78E66-D909-11CF-1A62-AEA7AEC2D235&#13; &#10;</desyncdata></report>
    </root>

  • jowainekni598's avatar
    jowainekni598
    2 years ago

    currently doing the 50/50 method on a completly new save. first i was receiving terrain pointer error , remove the CC's now this.

  • simsblast's avatar
    simsblast
    Rising Novice
    5 months ago

    hey guys, i think the culprit could be the lot51_sunrise error for the alarm mod and career weekday detection. it's also the most relevant mod regarding the alarm + career. this is a strong hint from my better exception report. 

    • self: <scheduling.Timeline object at 0x00007FF472183E90>, until: 06:03:47.760 day:5 week:31, max_elements: 10000, max_time_ms: 33, count: 1, start_time: 39611.281, end_time: 39611.314000000006, early_exit: False, handle: [None, 2016, <scheduling.Timeline object at 0x00007FF472183E90>, False, <Alarm; WeeklySchedule._early_warning_alarm_callback@280>], when: 06:00:00.000 day:5 week:31, _: 2016, _t: <scheduling.Timeline object at 0x00007FF472183E90>, _s: True, e: <Alarm; WeeklySchedule._early_warning_alarm_callback@280>, calling: True, result: None, exc: 'NoneType' object has no attribute 'time_off_work',
    • self: <Alarm; WeeklySchedule._early_warning_alarm_callback@280>, t: <scheduling.Timeline object at 0x00007FF472183E90>,

     

    meanwhile this is the mod description: 

    Getting Started

    Get started by selecting a compatible alarm clock and choosing Create Alarm within the Sunrise category. Choose whether you’d like to wake up at a Specific TimeCareer Based, or Sunrise Based.  Career and Sunrise Based alarms will let you enter an offset so you can wake up any number of minutes earlier.

    Once your alarm is created you can Manage Weekly Schedule to set specific days you’d like your alarm to ring. If you deselect all then it will ring every day. Career Based alarms are synced to their work schedule.|

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