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Re: Sims 4: Sim won't complete actions.

@babybeetlejuice  As a test, try playing a new save in a clean game folder.  Move your entire Sims 4 out of Documents\Electronic Arts and onto your desktop, then launch the game to create a new folder.  Don't add anything to it yet, just play for a while and see if the same problem reappears.  This will distinguish between a system issue and a problem with your existing Sims 4 folder, or rather, one or more files inside it.

If the game runs normally in the clean folder, then the first suspect would be a mod.  I know you've tested with only the "working" ones, but some mods aren't so broken as to cause symptoms right away.  Occasionally you can have one that only creates a problem under specific circumstances, and it can be difficult to figure out unless you test the same scenario both with and without the mod present.  But if one or more mods are the issue, the only solution will be not using them.

If you still see the issue in a clean folder, please run a dxdiag and attach it to a post.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

16 Replies

  • @puzzlezaddict Is there any way of finding out which mod could be causing the issue if the conflict software doesn't trace it? I have a few careers/traits mods in there along with the CC, and I'd rather just find a way to remove the ones causing issues than have to remove everything.
  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    6 years ago

    @babybeetlejuice  I'm not suggesting you remove everything permanently, just long enough to find out whether a mod is in fact causing the problem.  It would be annoying to test each of your mods only to find out that none of them are the issue.  A clean folder will make that clear either way, and if you don't see the issue, you can start testing your mods.

    If it's easier to find examples of the problem, you can move a copy of your existing save to the clean folder.  In fact, you can just copy the entire Saves folder from the old Sims 4 folder to the new one.  (Copy, don't drag and drop, so you can experiment freely on the new copy and still have a backup to restore when you're done.)  Once you figure out which mod is the issue, you can keep using all the others.

    The mod conflict detector only flags instances of conflict between two mods, specifically when they both modify the same resource in the game itself.  It won't be able to detect broken mods, or ones that don't quite function as well as they should.

  • @puzzlezaddict Okay, I'll give that a try tomorrow afternoon when I have some more time to dedicate to it. Thank you for offering your help as well, I've been going crazy the past few days trying different things.

    However, I do want to add that the conflict detector I have is colour coded, and does often detect broken mods, they're usually red I think. It brings up different things, not just if they're conflicting. I assumed it would be able to detect problems with the mods/cc if that were the case.
  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    6 years ago

    @babybeetlejuice  The conflict detector may find some broken mods after all, but I still wouldn't count on it to find all of them.  At any rate, you'll know whether a mod is the issue as soon as you test.  If you need more help sorting through the files, I'll be around.

  • @puzzlezaddict Hi, so I've been through the mods and cc, and even had another friend look through them as well ( took forever getting them all onto dropbox ) and they don't seem to be the issue. I tried a few other things and started a fresh folder, and the game worked for a while as usual. But, the error has returned and I'm honestly out of ideas.
  • crinrict's avatar
    crinrict
    Hero+
    6 years ago
    @babybeetlejuice Could you also upload a file called config.log ?

    It can be found in your documents folder.

    Also, when you started a fresh save, did you test one of the premade houses ?
  • I think this is the file you meant, it was in my TS4 folder.

    And I did try out a premade house, before going into the gallery and trying a new one. 

  • crinrict's avatar
    crinrict
    Hero+
    6 years ago
    @babybeetlejuice Yes, that's the one.

    Looks fine.

    Your mods/cc folder is currently empty, right ?

    Could you also try updating your graphics drivers ? Yours are from 2017
  • My mods folder was empty, and then I was concerned maybe something I had was tripping it. I have CC that was created a while ago and haven't updated. So, I deleted every mod and every bit of CC and have downloaded fresh stuff from MSR, but only things that have been made in 2019-2020, to avoid that possible problem. I've started a fresh folder with the new mods, and it seems to be okay. A little bit laggy at times, but still working. 

    I'm updating my drivers as well, thank you for pointing that out! Ngl, I wouldn't have even known how to check on that.

  • crinrict's avatar
    crinrict
    Hero+
    6 years ago
    @babybeetlejuice Lags can often occur, especially if you're playing large houses with lots of stuff in your inventory and lots objects in the house.

    Is this solved for you or do you need further help ?
  • @crinrict At the minute it seems to be working fine. I'll certainly be posting again if the error returns. Thank you for your help! 🙂
  • crinrict's avatar
    crinrict
    Hero+
    6 years ago
    @babybeetlejuice Glad to hear that.

    I'm marking this as solved for now but feel free to revoke the solution if it comes back.

    To do so, click on the three dots of the post that's the solution and choose: Not the solution.
  • sandiestee's avatar
    sandiestee
    5 years ago

    Did you ever find a solution? My sims keep doing this and like yourself it's been happening for a while its so annoying 🙄!

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