Re: Sims are invisible and game won’t load/save
Hi @zhanghaobinz. Are you playing with mods or CC in your Mods folder? There's a good chance that what you're seeing is the result of outdated content there. Here's how to check if that's the issue:
After exiting Sims 4, drag your Mods folder to your desktop. Then delete the file called localthumbcache from Document > Electronic Arts > The Sims 4. If you think you might accidentally forget to exit without saving after testing, copy your Saves folder to your desktop too, to back it up. Now open Sims 4 and see if you still have the problem. If you don't, you can start the process of figuring out what from your Mods folder was causing it. If you still see the problem, exit to the Main Menu and test on a new save, to check if a mod issue corrupted your regular save. If it does turn out to have been a mod, you can start figuring out which one.