Forum Discussion

Re: Sims aren’t loading into the game

Help pls! I have just downloaded the "my wedding story" pack, and suddenly I can't see the character's control panel. No sim, no moodlets, no storage, nothing. Completely gone. 
Also after relaunching the game- an error message appeared. 😢

My modes are updated, it happened after I downloaded the pack. What can I do? Thanks! 🤞

CM edit: font size

4 Replies

  • @MissTunaForU Hi! I am pretty sure this is a mod related issue, since there was an update yesterday many mods broke. When I search the error code, I find that codes with 109 in the beggining most likely is caused by a mod. Try taking out your mods just to be sure! Let me know how it goes
  • MissTunaForU's avatar
    MissTunaForU
    1 year ago

    Unfortunately I have already tried everything, including game repairing and deleting mods and cache files… nothing helps 😢

    I guess that waiting is all that have been left atm(?)

  • luthienrising's avatar
    luthienrising
    Hero+
    1 year ago

    @MissTunaForU Many, many broken mods don't have updates available. Please try this vanilla test: Drag the Mods folder to the desktop, delete the file called localthumbcache, open the game to test, and exit without saving. Follow those exact instructions.

    If you still have issues, please follow up with this test:

    1. Back up your user folder and create a new one: https://sims4.crinrict.com/eng/2014/09/resetting-the-game-to-factory-settings-without-reinstalling/
    2. Run a Game Repair in the EA App
    3. Start Sims 4. Make sure that there are no saves you could load. If there are, please let us know.
    4. Select "New" and see if the issue is solved.

    After this, we can deal with getting you back with your content.

Featured Places

Node avatar for The Sims 4 Mods & Custom Content

The Sims 4 Mods & Custom Content

Find tips, tutorials and troubleshooting for mods and custom content, and The Sims 4 patch files here.Latest Activity: 56 minutes ago
16,442 Posts