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Re: Sims Can't Interact with Objects

@maurakat02 

It sounds like you have a routing error.  It could be a mod or CC causing it, but routing errors will happen in a vanilla game.  If the sim is in a room, put the walls all the way up and go to build mode and click on the doors to the room to make sure they are place properly.  Sometimes, they will glitch and you can see the frame but not the door itself.

Overhead objects like hanging light fixtures and pot racks will block a route too so, especially when you play in a house with the short walls so you should check for that and remove, relocate or change those if you find any.  

If not either of those, then have you placed anything with MOO?  Sometimes those items will block routes.  I had one of the big stuffed animals that I placed with MOO next to a staircase and it blocked the stairs because it intruded into the wall next to the stair.  

And if none of that works, try moving the sim out of the house and then back in (sell the furniture so it will be there when you move back in).  That should clear it up at least temporarily.

Hope this helps.

13 Replies

  • maurakat02's avatar
    maurakat02
    Rising Rookie
    3 years ago

    I know it’s not a routing error because they can walk into the bathroom and stand right next to the toilet but can’t use it and they can walk into the kitchen and stand next to the fridge but not use it. 
    I need to take a mental break from the sims bc it’s been frustrating me all day but I’ll try the move out trick tomorrow hopefully. 

  • maurakat02's avatar
    maurakat02
    Rising Rookie
    3 years ago

    I moved my sims out and it worked! Thank you so much 🙂

  • Can someone show me because I don’t understand how to do this and this has happened for a week and I’m frustrated? My sim won't interact with any objects but they will talk to the others sims in the household and I haven’t played in 3 weeks 😢 

  • jnelis1's avatar
    jnelis1
    11 months ago

    So did you have to move them into a whole new household? Or just moved them out real fast then back in and they went back to normal? Mine is doing this right now and it’s annoying me so bad idk what to do

  • jnelis1's avatar
    jnelis1
    11 months ago

    So it worked when I took the mods folder out and placed on my desktop, so that means I have a broken mod that needs to be removed in order for me to play with my cc and other working mods? Bc right now my sims won’t do any action they say they can’t walk and cancel out of my command. I’d really like to play with my CC I’m just confused I just got into sims 4 and am so confused 😣😣😣

  • I also have the same problem and it can't be any mod or CC because i took the whole folder out. I'll try the moving out option but it happend in every household I've tried so far ☹️ The action shows up in the line but they are just standing aroung doing nothing or I tried to get one Sim to use the toilet which worked but they didn't stop using it even tho i have the option on that they can do anything out of free will 

  • luthienrising's avatar
    luthienrising
    Hero+
    11 months ago

    @ThePusteBlume Check that all your game files are current and complete by running a game repair in the EA App (or checking file integrity in Steam, if you're a Steam player). Issues with not being fully EA-updated on your files might cause this.

  • I did run a repair in the EA App but it didn't help ☹️

    I will check the game files, thank you!

  • Same thing with my sims, I’ve been fighting with it the past hour. I visited the neighbors lot and could interact with every object there, so I don’t think it’s a mod issue.  I added my house to the gallery and bulldozed lot, I also tried moving and moving back. Moving lots and adding the same house from gallery. I don’t know what else to do. 

  • luthienrising's avatar
    luthienrising
    Hero+
    10 months ago

    @LaureenIrenee The common causes are:

    1. You have outdated mods. Test vanilla and try a "clean" folder 

    2. You have complex mods missing parts or you haven't deleted files you should (e.g., there was a choice to make between two files, or you have files for packs you don't own). Check the installation instructions for your mods.

    3. You need to get EA to check your game files through the EA App.

  • Sadly it didn't help to repair the Game again. I took my save files out in the end and uninstalled the game and installed it again and that seemed to work. I will put my save files in and try it again but if it happens again then one of my Save files seem to be corrupted. But thanks a lot for your help!

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