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katy5813Chaos
New Novice
12 days ago
Solved

game getting stuck on loading screen

hi guys,

iv removed all my mods and when i start my game it launches and opens up the main screen, then when i click on resume game its getting stuck on the loading screen but i can hear the game playing in the background with the toddlers crying ect..   please help.. and also i cant find the repair button on my EA app

  • katy5813Chaos​  This is from a modded game.  It's pretty clear that the issue reported in this particular LE is that a component of a TwistedMexi mod (whichever one includes live drag, so probably TOOL?) is missing and the game is tripping over that fact.  Did you repair the game after removing your TwistedMexi mods?  And again, I would like to see an LE from an unmodded game.

9 Replies

  • katy5813Chaos​  Can you load a different household within the save?  (Use Load Game rather than Resume.)  What about a new save?  Please test both and let me know.

    If the new save at least is fine, open Documents > Electronic Arts > The Sims 4 and delete any lastexception files you see.  Try again to load your main household, and if and when that doesn't work, look for a new LE.  If you find one, open it (Notepad is fine), copy its text, and paste it into a reply here.

    Please continue to test with your Mods folder removed.

  • hey puzzlezaddict

    I done what you said and it worked

    1st. my brother made me uninstall the game and reinstall it again, but after doing that, It wouldnt even launch the game so i had to task close it! 

    so after reading your message, I realized that i accidently left some documents behind in my sims 4 folder from my mods aka; 

    WickedWhims_v185f_Exception

    Andirz_SmartCoreScript

    WickedWhimsInfoLog

    After removing these, and deleting all last exception reports and BEreports , The game finally launched, 

    i picked the 2nd lasted save, it brought me to the overlook of the houses in forgotten hallow and from there i clicked worlds and went into a household in newcrest and the house loaded and is working

     

    im not sure what to do now as i wanna put all my mods back in  but if i sace the game now with no mods and then when i do put all my mods back in wont i hae to start from scratch again?

  • ok so i just tried loading the household from world map  aka the household that was on my main screen when i normally launch the game and it got stuck again,  its very clear that it is that house hold,  but all this is happening with the 2nd save that i mentioned above.

  • i dont know what to do now  dose this mean that househouse will never load?

    im half tempted to just delete all saves and start from complete scratch

  • katy5813Chaos​  You don't need to delete your saves, at least not yet.  I'd still like to see a lastexception file with no mods or custom content present at all.  Sometimes this file points to a specific issue with the lot or sims that can be fixed.

  • <?xml version="1.0" ?><root>

    <BetterExceptions><BEversion>v3.16</BEversion><WasBlank>False</WasBlank><TuningLoadFinished>False</TuningLoadFinished><BadObjectCC>False</BadObjectCC><Advice>This is likely due to bad tuning. Check the Summary and Broken Mods section in BE Report.</Advice></BetterExceptions><report><version>2</version><sessionid>2bc824aa8c46a0b869f5fede</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2026-05-02 23:42:57</createtime><buildsignature>Local.Unknown.Unknown.1.123.85.1020-1.300.000.239.Release</buildsignature><categoryid>utils.py:120</categoryid><desyncid>2bc824aa8c46a0b869f5fede</desyncid><systemconfig/><screenshot/><desyncdata> Failure: 'tmex-LiveDrag' (tmex-LiveDrag) &#13;&#10; No module named 'tmex-LiveDrag' (ModuleNotFoundError: No module named 'tmex-LiveDrag')&#13;&#10;Traceback (most recent call last):&#13;&#10;&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\utils.py", line 120, in import_modules_by_path&#13;&#10;ModuleNotFoundError: No module named 'tmex-LiveDrag'rtim=0&#13;&#10;Client Session Time: 114.36&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,696,0,6209&#13; &#10;Modded: True&#13; &#10;SystemInfo: Windows 11 10.0.26200 GPU: NVIDIA GeForce RTX 5060 Laptop GPU 32.0.15.7297, GUID: 419F4823-6136-11F0-9521-806E6F6E6963&#13; &#10;</desyncdata></report>

    </root>

  • katy5813Chaos​  This is from a modded game.  It's pretty clear that the issue reported in this particular LE is that a component of a TwistedMexi mod (whichever one includes live drag, so probably TOOL?) is missing and the game is tripping over that fact.  Did you repair the game after removing your TwistedMexi mods?  And again, I would like to see an LE from an unmodded game.

  • hey puzzle

    i got frustrated and deleted my all my saves, then i found a back up saves folder from a few months ago, so far everything is working fine with this old saves folder, and this old folder was made before i created the house within the above problem, save folder. hope that makes sense, so far im just putting my mods back in bit by bit as some are makeing an error come up and wont let the game launch.

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