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Miira18's avatar
Miira18
Seasoned Novice
2 years ago

Re: Some of my expansion packs CAS items are showing up red/white with "?" marks

Yes this problem occurs with all J.A CAS items, in both male and female (hairs, tops, hats, bottoms, dresses, etc).

I have also just had a look and the J.A Selvadorra world is also glitchy. There's no lots showing up, just the background. I forgot to screenshot one of the lots that popped up when a Sim invited my Sim to one of the lots in Selvadorra, it was purple and green with "?" all over. but I have a screenshot of the overall world.

I have been deleting the localthumbcache file everytime before I open the game.

I haven't added any mods or CC except when I was asked to and the problem is still occuring. 

I have removed any previous saves I had before the problem started and I have the new save files with the problem. 

11 Replies

  • Miira18's avatar
    Miira18
    Seasoned Novice
    2 years ago
    @Miira18 Also, when my sim was invited to the lot in Selvadorra, my sim was not able to move or perform any interaction there and my whole screen started glitching and freezing. As i said in the previous post, it was purple and green with "?" marks all over, I had to force the Sims app to close through Task Manager as my laptop was freezing.
  • CGrant56's avatar
    CGrant56
    Hero+
    2 years ago

    @Miira18 

    Ok then, so we know all of JA is affected, not just those 2 outfits which makes it a bigger issue with a different cause. 

    Where did the rest of your packs come from?  EA, Steam, Epic, etc.  If JA is the only one that has the problem, then the problem is probably with the source i.e., Epic or a combination of the app you use to start and play the game and Epic.

    How do you start the game?  Do you start from the EA App, Steam, or Epic?  There have been some reports that sometimes they don't play well together and give people problems like you are having.  It's certainly looking like that might be your problem.

    What gets me is that everything was working up to the 12th for you.  It could have been that something other than the game got updated on or about the12th that set this all off.  I know the EA App was updated in the last day or so, but I can't remember when it was updated before that.  I'm not sure how Epic works but if it does reside on your computer like the EA App does, then maybe there was an update for that.  And Steam, I haven't a clue about.  But that is what it is starting to look like to me.

    Hope this helps.

  • luthienrising's avatar
    luthienrising
    Hero+
    2 years ago
    @Miira18 Seems to me the next thing to do is to repair the game from the EA App. It could be a game installation error.
  • Miira18's avatar
    Miira18
    Seasoned Novice
    2 years ago
    @CGrant56 Hi,
    I start my game from the EA app and i dont use Steam. I got HSY and C.L last which was on the 10/09. I'll list all my packs and where I got them from.
    EA - Base game
    get to work, get together, city living, cats & dogs, seasons, get famous, island living, discover university, snowy escape.
    Vampires, strangerville, realm of magic, dream house decorator.
    Holiday celebration, Laundry day, tiny living, nifty knitting, paranormal.

    Epic Games - Jungle adventure, vintage glamor

    Instant gaming - High school Years, cottage living.


  • Miira18's avatar
    Miira18
    Seasoned Novice
    2 years ago
    @luthienrising
    Hi, I've been repairing my game before I start playing as well as deleting the localthumbcache. I have even Uninstalled the game with all my packs and re-downloaded them but it's still happening. I even only downloaded J.A to see if it was happening with it being the only pack installed or if conflicting with any other pack. But even when it was the only pack installed it was still "broken"
  • jpkarlsen's avatar
    jpkarlsen
    Hero (Retired)
    2 years ago

    @Miira18 

    Please try getting the base game from Epic (it is free) then launch the game from the Epic Launcher. Test in a new game if it works. Remember to have removed any Mods/CC before testing.

  • Miira18's avatar
    Miira18
    Seasoned Novice
    2 years ago
    @jpkarlsen

    Hi, I have opened the game from Epic without any mods and CC, and J.A is still the same.
  • CGrant56's avatar
    CGrant56
    Hero+
    2 years ago

    @Miira18 

    Let's try something else.  You issue is similar to the missing worlds issue since the JA world is affected by this.  It could be an incomplete installation.  You can try disabling the JA pack and then reenable it.  It will take you some work to save lots and households to your library where you've used any items from JA.  But it will restore JA to its default, out of the box, state just like it was when you first installed it.  Just follow the directions in this post.

    https://sims4.crinrict.com/eng/2022/06/lots-in-some-worlds-are-missing/ 

    Hope this helps.

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