Forum Discussion
kreatora
6 years agoHero (Retired)
@daydr3amer12
Have you tried to fix the game in Origin?
If you tried it wasn't working I think that some damaged file in the game folder is responsible for it.
Try to do a factory reset as is described in this post
http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
I don't work for EA
Have you tried to fix the game in Origin?
If you tried it wasn't working I think that some damaged file in the game folder is responsible for it.
Try to do a factory reset as is described in this post
http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
I don't work for EA
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