Sim can't go upstairs in own restaurant
My sims can't go upstairs in their own restaurant. When I click the upstairs floor nothing like "go here" pops up. When I click an upstairs chair and want to select "sit" it says "Alan can not sit at...
Forum Discussion
@Editingbynikki Is this occurring in Chez Llama, or another restaurant with an open stairway (open above the stairs)? If so, have you updated your game? There was a patch that addressed this stairs issue, and if memory serves Chez Llama was one of the lots affected by the bug. Please refer to this bug report and solution:
https://answers.ea.com/t5/Bug-Reports/FIXED-Open-staircase-cause-routing-failures/m-p/9716427/highlight/true#M160338
- @SheriGR No it’s a restaurant I built from scratch. My game is completely up to date and my mods aren’t the issue because I took them out. It is indeed a restaurant with an open stairway but there are no updates available.
@Editingbynikki If you would like to share the lot to the gallery, I could try in my game to see if the issue is there for me, and to see if there is any cause that I can find. To share the lot to the gallery:
SpoilerYou could name it something like "Stairs Test". Then please add a comment in this thread to let me know the name, and please let me know if your User ID in the gallery is different than it is here in the forum.Did you also remove the cache file and CC when testing without Mods/CC, to see if any of them is a factor. You could try this in the following manner:
SpoilerMove the Mods folder from your "The Sims 4" folder [Documents > Electronic Arts > The Sims 4] to your desktop (save it for reference) and delete the localthumbcache.package file in your “The Sims 4” folder. Then check in a new game save to see if this issue is still occurring. You can test without saving in order to identify which CC/Mods are causing the issue, then remove or add updated version(s) of the Mod/CC causing the issue.I now can't click the floors downstairs either. Ive done everything you said and mods aren't the issue. I've uploaded the build under the name play test And my user id is the same. taking my mods out isn't working and deleting the cache isn't either. I now also have this bug where I buy a restaurant or vets and it doesn't show on the ownership panel. It just says you don't own any businesses so the only thing I can do is sell them through manage worlds, meaning it does recognize that I bought them in some way. I again tested this without mods or anything but it just isn't working.
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