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sims3nerd4's avatar
sims3nerd4
Seasoned Novice
2 years ago

Sims 4 Dine Out bug after new update

Hello,

I have recently updated my sims 4 game and I am trying to have my sims go to restaurants that have worked hundreds of times but now they don’t. Whenever I click on the host stand or the host to request a table my sim says there is a routing issue and won’t make the request. I know these restaurants work as I’ve used them countless times before. 

Here is my other issue, whenever I try to remove my mods to see if they are causing the problem, my game won’t open and I’m stuck on an infinite loading screen. BetterExceptions also says all my mods are compatible with the update. So I’m not sure what to do. I would appreciate any advice! 

thank you!

1 Reply

  • @sims3nerd4 

    If you haven't tried this before, you might reset your user folder.

    As always make a backup of your game data before you start tweaking your game to have a fallback option if you don't like the result.

    1. Go to your user folder, you usually find it in \Documents\Electronic Arts. It's the folder called "The Sims 4".
    2. Move this folder to your desktop or another location of your choice. Just be sure to move it to a place you can easily remember. Do not copy or delete anything.
    3. Launch your game. The game creates a new "The Sims 4" folder with default files and folder structure during startup. Your game will now probably work flawless. Create a household and test whether everything works.
    4. Shutdown your game and copy your saves folder from the moved "The Sims 4" folder to the newly created one and check whether your saves also work.
    5. If everything is fine, you can also copy back your other user data (like Tray, Screenshots etc.). Please do not simply overwrite the newly created "The Sims 4" folder with your old one. It's the trick to have those new files and folders in there, while your old ones are probably somehow damaged.

    I hope that this procedure can help you.

    If you have any further questions, please ask.

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