@dunkin70
Thanks for providing that! I'm seeing this laptop doesn't quite meet the minimum specifications to run The Sims 4. You'll still be able to play, but you'll most likely run into performance issues, like this one you're currently seeing.
The minimum specifications required are as follows:
- Operating system: 64 Bit Required. Windows 7 (SP1), Windows 8, Windows 8.1, or Windows 10
- Processor: 1.8 GHz Intel Core 2 Duo, AMD Athlon 64 Dual-Core 4000+ or equivalent (For computers using built-in graphics chipsets, the game requires 2.0 GHz Intel Core 2 Duo, 2.0 GHz AMD Turion 64 X2 TL-62 or equivalent)
- Memory (RAM): At least 4 GB RAM
- Hard drive (free space): At least 15 GB of free space with at least 1 GB additional space for custom content and saved games.
- DVD drive: DVD-ROM drive required for installation from disc only
- Graphics card (video): 128 MB of Video RAM and support for Pixel Shader 3.0
- Supported Graphics cards: NVIDIA GeForce 6600 or better, ATI Radeon X1300 or better, Intel GMA X4500 or better
- DirectX version: DirectX 9.0,10 and 11 Compatible
You would need at least a 2.0 GHz processor, currently your laptop has 1.10 GHz.