Forum Discussion
77 Replies
@Teq1215 Please start at Broken/Updated Mods
@DoctorClara61 Are you playing with any mods or CC in your Mods folder? If so, see what happens after you drag that folder to your desktop and delete localthumbcache. (Don't save, though! Or test in a new game.) If that solves your issue, head to Broken/Updated Mods .
@Harleygirl62 Are you playing with any mods or CC in your Mods folder? If so, see what happens after you drag that folder to your desktop and delete localthumbcache. (Don't save, though! Or test in a new game.) If it works, head to Broken/Updated Mods .
Rosepuckett, I reinstalled everything again last night and still not working I can't get into any of my games or worlds to resume play nothing it just keeps bouncing me back out to the worlds, there is a screen that pops up with sul sul Dee Kay and it won't get past that.
Thank you I will try that
My game still keeps saying preparing and then download error I don't know what else to try.
I repaired the game
Uninstalled EA app reinstalled
Cleared cache
Restarted computer
Downloaded from manage add ons
NOTHING, seems to be working please help 🙏🏽. I am afraid to Uninstaller the whole game because it may not let me install it back. 😢
Hi @librati10 . For this installation error, please head over to the Windows tech support! https://answers.ea.com/t5/Technical-Issues-PC/bd-p/The-Sims-4 It sounds like you've tried the things that worked for me, but they may be able to suggest other things.
I don't play with mods. I hope they can give me an answer this stinks alot 😩
@librati10 Mods are highly unlikely to cause an initial installation issue. I'm sure they can find some way you can get the pack installed!
- rosepuckett3 years agoRising Traveler
Make sure your game updated. Also repair your game or reinstall all pain. But works sometimes.