Forum Discussion

mferrell's avatar
2 years ago

Sims 4 freezes immediately into gameplay

Hi! I’ve had cc on my sims for two years now, (I play on my Mac) I’ve only had a couple problems but I fixed them. Yesterday out of nowhere after I’ve played the game for a bit, it froze up, thought my laptop overheated. I tried to exit the game and it wouldn’t leave. Ended up force quitting the program and tried to reset my computer. I left it alone for a couple hours to give it a break. Came back still happening. It loads up to my household and at the exact same time (in game 8:02am) it freezes. I know having CC can cause problems but I had the same cc for a couple weeks now with little issue. I cleared out my script mods and any corrupted files, didn’t work. Loaded up the sims with no mods and just a clean slate, worked fine, slowly recovering my saves, trays, and mods. Then it worked till (in game 8:34am same day). I’m running out of hope and I’ve spent hundreds of hours on this game. I don’t want to have to just delete it completely and walk away. Any suggestions or ideas? (I’m not very tech savvy) 

3 Replies

  • @mferrell Start with checking the current Broken/Updated Mods and (because it was a major patch) the previous Broken/Updated Mods list for known broken content and recent updates. Delete localthumbcache every time you remove or replace a mod. Then test in your regular save and in a different household in that save. If you still have problems, come back and we'll sort out if it's other mods/CC. But I won't overwhelm you with all the next steps yet, in case you don't need them!

  • mferrell's avatar
    mferrell
    2 years ago

    My game started working randomly. I played for a little bit and then closed the game. I checked the game again to see what I did differently and when I tried playing again it stopped working. I then started out with a completely different sims 4 folder, started fresh. tested my mods on a new household and it worked fine. Then, when I transferred my saves over since I thought I fixed it, thats where my game bugged out again. a folder named scratch pulled up, ive not paid a lot of attention of what's supposed to be in my saves but im pretty sure one of my saves is making the game do this. how can I fix it? I did the steps you suggested already.

  • luthienrising's avatar
    luthienrising
    Hero+
    2 years ago

    @mferrell Delete the scratch folder and try again. See if that helps. You might also try loading an earlier version of your save to see if there's a noncorrupted version.

About The Sims 4 Mods & Custom Content

Find expert tips, troubleshooting help, tutorials for mods and custom content, and The Sims 4 patch files in our forum.15,686 PostsLatest Activity: 2 minutes ago