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HI @mememe8889
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
After renaming, repair your game by clicking on the dots in EA app.
Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.
- Options.ini (or just re-set all your settings manually)
- Tray Folder
- Screenshots/Videos/Custom music
- Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
- Custom content like clothing, hair, skins, make up ....
- ConfigOverride, if you have your own configuration files.
- Mods (one by one, making sure they all still work)
The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.
???
- puzzlezaddict3 years agoHero+
@sublime103 What issues are you seeing in-game? Please describe them in detail, and let us know whether you use mods, and if so, whether the same problems show up without mods. Please also run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
- 3 years ago
I’m obviously not the person who posted this but my game is also lagging. It’s so slow the time is basically freezing and my sims just stay there doing nothing for so long and when it stops I try to make them do something and it takes forever and then starts doing the thing again it’s just really un playable everything that requires loading takes at least 10x longer too.
- 3 years ago@lilianna1806 And now my game just shut down by itself lol.
- 2 years ago
the game is laggy and NOTHING will save.
- luthienrising2 years agoHero+
@aquacraft2 Please start a separate topic with more detail. If you use mods and CC, you can start that in this forum (Mod/CC Issues ). If you play with no mods or CC, start at Game Issues
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