Forum Discussion

Veryemo7's avatar
Veryemo7
2 years ago

Sims 4 keeps crashing when I click on 'New game'

Hi! After I installed some CC for eyes and hair, my game crashes when I click on 'New game'. Whenever this happens, I get an error notification from the Sims Delivery. And for some reason, 'Enable Cu...
Veryemo7's avatar
Veryemo7
2 years ago

I think I was putting things back

  • Veryemo7's avatar
    Veryemo7
    2 years ago

    Still crashes when the game loads.

    • luthienrising's avatar
      luthienrising
      Hero+
      2 years ago

      Okay. Here's a sequence for you to try:

      1. Back up your Saves, Mods, Tray, Screenshots, and Videos on your desktop, in case they aren't still there.
      2. Delete the folder Documents > Electronic Arts > The Sims 4
      3. In the EA App/Origin, repair the game files
      4. Start the game
      • Veryemo7's avatar
        Veryemo7
        2 years ago

        My game still crashes for some reason, and I followed all of the steps.

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