Sims 4 Live Mode Error

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? Latest Update (Infants)
What expansions, game packs, and stuff packs do you have installed? Expansion Packs: All Packs except Growing Together
Steps: How can we find the bug ourselves? Select or create a save file, and load it. After picking your home, you will not be able to load into the game.
What happens when the bug occurs? I am not able to load in after I pick a home for my sim. This is frustrating as I want to see the new infant gameplay and am hoping to buy the new pack today. It always tells me that the ‘Game is unable to load’.
What do you expect to see? I expect all phone options to be there and all my sims' options
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. I updated my game.

If you could try and help me fix this soon, that would be amazing. It would really help as I am wanting to test out of Infant gameplay I have been longing for! Thank you. ☺️