Forum Discussion

5 years ago

Sims 4: whole floor in the house just turned black

Hi! I was playing with a household in the sims 4 for a while (without any issues) when one of the sims went upstairs to the first floor and it suddenly turned completely black. There's no problem wi...

crinrict

Hero+

5 years ago

Hi @Tessat16

Could you post your Computer's DxDiag?

To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

You can attach the txt file to your post directly.

Does the same happen if you load another lot ?