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ksf306's avatar
2 years ago
Solved

Sims won't move but will do actions standing still

Hi I was hoping for your help please. I can click "go here" and my sims move but if I click "sleep" or "have a shower" their needs improve but they stay standing still. They also get stuck on the toilet for hours.

I have done the following:

  • Removed mods folder
  • Created a new sims 4 folder
  • Tried a new save
  • Repaired the game in the EA app
  • Cleared the cache in the EA app
  • Uninstalled and reinstalled the games in Steam and EA app. 

I have some packs (Dream Home Decorator) with Steam and the rest in EA app (Eco, Seasons, Uni, Getting Together, High School years, parenthood)

The problem still persists. I'm at a loss of what to do now, anyone have any advice? 

Thanks so much 🙂

  • ksf306's avatar
    ksf306
    2 years ago

    Thanks Crin. I ended up uninstalling EA app, steam and Sims 4 and reinstalling just sims 4 and Ea app and it's seemed to have fixed it now. 

5 Replies

  • @ksf306 Try creating a new windows user and play the game on that one. It will be like playing for the first time so test on a new save if it still happens.

    Post back with the result.
  • ksf306's avatar
    ksf306
    2 years ago

    Thanks Crin. I ended up uninstalling EA app, steam and Sims 4 and reinstalling just sims 4 and Ea app and it's seemed to have fixed it now. 

  • I'm still having this issue on Mac with Origin, I uninstalled and cleaned the cache but nothing, the sims won't do anything but progressing on the tanks... they sleep standing.

  • luthienrising's avatar
    luthienrising
    Hero+
    2 years ago

    @Honja127 Are you playing with any mods or CC in your Mods folder? If so, please test without. Also, does it happen on a new save in a clean folder? Exit Sims 4 then drag your whole Sims 4 folder from Document > Electronic Arts to your desktop. Launch Sims 4 and reset your Options. Then test in a new game.

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