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dc7u's avatar
2 years ago

skin details aren't there

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.70.84.1020
What expansions, game packs, and stuff packs do you have installed? I don't have any
Steps: How can we find the bug ourselves? In CAS
What happens when the bug occurs? when I enter CAS to edit my sims, the skin details aren't there and I can't change the skin color, nose ,or lips of my sim. I've looked online and I can't find anyone with the same issue as me so I'm asking for help.
What do you expect to see? Skin details feature in CAS
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

Whenever I try to edit one of my sims, when I enter CAS and try to edit my sim's nose, lips, or skin color for example, the skin details feature isn't there. There's just the hair option and nothing above it where the skin details is supposed to be. I don't know if this is because of a mod I have in my game because I have a lot of custom content, but I don't know how to find out which mod is causing the problem if that's the issue. Please help! 

1 Reply

  • @dc7u 

    How are you entering CAS?  Are you going in through Manage Households (MH) or are going to CAS via mirror, dresser or using the option in the sim panel for likes and dislikes?  Going into CAS via MH gives you all options but some of the other ways do not.  Dressers give you the full options but the option in a sim panel that we got when likes and dislikes were added does not.  I forget on mirrors atm.  So, that might be your problem.  Try going into CAS from MH and see if the details are there.

    The other thing it could be is that you have something in your mods folder that is either broken or conflicting in some other way with CAS.  So, you might need to check whatever you have in your mods folder to make sure something there isn't the cause of the problem.

    Hope this helps.

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