Specific lot will not upload to the gallery.

Question

I have been trying to upload a specific lot to the gallery for a couple weeks now. I have a ticket in with EA but they have been less than helpful.

The house file is large, but it is under the max 10mb. I have also tried deleting a large portion of the house (2mb worth) and uploading but I have the same issue.

If I click upload to the gallery from the library the game will just get stuck on an endless loading wheel, pretty much immediately. If I click upload to gallery from the lot itself, the wheel will choppily turn, but then shortly after it goes back to the preview and shows that it has been uploaded to the library but not the gallery.

Tried with mods, without mods, sims moved in, sims moved, out. Smaller file size. Repaired the game, cleared the cache.

I also tested with a different lot -- which uploaded fine. It is only this house.

I am at a loss and I am so frustrated. Please, someone help me :'(

mershamia252 · Answer

I know this is an older post but I just came across the same issue. I did a test by removing arts only by certain creators and found that art that I had from princealix316 was causing this issue. The specific ones I was using were all plants if that helps you, or anyone else out in the future&nbsp;

crinrict · Answer

@lilkaitie  Does your lot have a description ? Any custom pictures/photos on the lot ? If that's the case, it's best to remove those before uploading.

lilkaitie · Answer

I used gallery art all throughout the build in a way that, if removed, isn't worth uploading to the gallery. I tried no description though, but same issue. My test upload of another build also had gallery art - maybe not as much though.

crinrict · Answer

@lilkaitie Could you make a copy of your save game, then try to upload without the art just to see if that's the issue ? Could also be photos (especially if they're black) or any paint by ref.

If it's just art that comes with the game, it's probably not a problem, just anything painted by the Sims. This is really just to figure out if those are giving issues to upload. If that really is the case, then it's a bug that needs to be reported in the bug forum.

So for testing, it would be great if you could try if the lot uploads without them.

lilkaitie · Answer

All of the art in the build was downloaded from the gallery (nocc). I tried deleting it all and uploading and it did work. I have since tried minimizing the amount that is in the build but it will not upload, even with half. I took out 4000kb of gallery art and it still will not upload. All of my other builds have gallery art (from the same creator) and have uploaded with no issues.&nbsp;

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Specific lot will not upload to the gallery.

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