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Do you have mods or CC in your Mods folder? If so, please do a "vanilla" test: Drag the Mods folder to the desktop and rename it, delete the file called localthumbcache, open the game to test, and exit without saving.
its been 2 months and I still haven't been able to play the sims every time I'm in CAS or build mode and I open the gallery the game just crashes.
Do you have mods or CC in your Mods folder? If so, please do a "vanilla" test: Drag the Mods folder to the desktop and rename it, delete the file called localthumbcache, open the game to test, and exit without saving.