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Same thing happened to me, playing on the Mac OS...
But I actually completely lost my household...
Game got stuck at the "Split and Move Household Prompt" – which didn't let me close it whatsoever – and managed to quit the game.
I got a dialog asking if I wanted to "Save and Exit", I did it and when I went back to the game, my household had the funds, wasn't at the University lot anymore and my characters were completely gone 💔 😢
And I don't have any mods, only EA content...
- 6 years ago
Also, my game already had the latest update installed.
Bottom line is:
• Completely lost my household after hours of playing
• It happened after my Sims graduation, and got stuck at the "Split and Move Household"
• My game has NO MODS
• My game already had the LATEST UPDATE
@PugLove888, this is not due to any mods and wasn't fixed on the latest patch... ☹️
- SheriGR6 years agoHero
@biassis @jace_rider4 If you need to recover your game to the last save there are excellent directions at his link: https://sims4.crinrict.com/eng/2014/09/save-games/
Edit: It's an unfortunate and painful fact, which probably all of us have faced... Sometimes if there is a frozen screen or something is stuck the only option we have is to restore to a previous save or backup. I've learned that lesson the hard way. Unfortunately, more than once. ☹️
- amp1076 years agoRising Veteran
This is still an issue. I have no mods or cc and play on a Mac OS. My sim was at a restaurant and tried to enroll in university, then got stuck on the split household interaction. There are no other sims in her household. There was no option to repair the game from the origin menu. After being frozen for 30 minutes, I had to force quit the game. It allowed me to “save and exit.” When I re-started my game, my sim was not listed as living in her apartment or in her dorm. I found her in manage worlds, but her image had disappeared; I clicked on edit household and it brought me to CAS. My sim was not there and it was acting like I was creating a new household. I ended up having to recover last save and lost a whole sim day which is frustrating.
- EA_Solaire3 years ago
Community Manager
Hey all,
As this thread is older now, it's been locked to prevent necro-posting.
We do currently have an open bug report on this issue, please feel free to post your information in the thread here if you're still having troubles with this.
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