Forum Discussion
2 years ago
I’m having this same issue!!!
- JonaO7032 years agoHero
@secretrev09 Hi! Many times this issue is related to a mod, which seems to have been the case for @Ioney6 based on what they said. If you have any mods installed, please move your mods folder to the desktop and delete the localthumbcache.package file located in the Documents / Electronic Arts / The Sims 4 folder before opening the game for testing. You may also want to run a game repair. Please come back and update if you're having this problem without any mods installed.