Forum Discussion
luthienrising
2 years agoHero+
@kaylaasmiles7 The answer after a patch can be very different from the answer before. Start at the new Broken/Updated Mods & CC lists (there will be more updates to that this evening)
2 years ago
@luthienrising I do not have any mods or cc installed in game, so it won’t be solved with that list unfortunately
- luthienrising2 years agoHero+
@kaylaasmiles7 You also didn't remove them before this? Does it occur in a new save? Have you done any other troubleshooting, like a game repair or new user folder?
- 2 years ago@luthienrising I’ve done game repair, could you explain what a new user folder is? Thanks so much for helping
- luthienrising2 years agoHero+
@kaylaasmiles7 @leuerk Could both of you please do this "clean" user folder test?
- Drag (not copy) your whole The Sims 4 folder from Document > Electronic Arts to your desktop, or rename it
- Launch Sims 4. It will behave as if you've never played.
- Start with New to test if your issue recurs in a new game.
If it does not behave as if you've never played -- if it shows that you've got saves, for example, please let us know.
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