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@kaylaasmiles7 @leuerk Could both of you please do this "clean" user folder test?
- Drag (not copy) your whole The Sims 4 folder from Document > Electronic Arts to your desktop, or rename it
- Launch Sims 4. It will behave as if you've never played.
- Start with New to test if your issue recurs in a new game.
If it does not behave as if you've never played -- if it shows that you've got saves, for example, please let us know.
I'm having the same problem but that did not work for me
- luthienrising12 months agoHero+
@Fili9521 If you can recreate this with no mods and no cc in a new save, please post to Bug Reports
- 12 months ago
Hi there,
I had mods and cc in my game prior to the update and latest patch. Unfortunately I didn’t remove mods/cc before downloading update. I have struggled with this same bug ever since.
I have now completely removed mods/cc from mods and tray folder. Deleted local thumb cache multiple times. Moved my sims 4 folder onto desktop and tried out with completely fresh game. Tried repair game option multiple times. Still this bug persists. Is there any other options to try now?
- luthienrising12 months agoHero+
@bap11114444 Please post to Bug Reports. Include details about how you've tested.
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