TS won't open

Question

Hello, does anyone have the same problem? I have problems with opening TS4 for 4 days now. It needs to be updated but is unable to do so. I cleared my cache multuiple times now, reinsatled the EA app and TS4 and also deleted all mods. It is weird that after that the game opened and I played a new save and it worked except the mods like (MCCC, Preg. Overhaul and others). The only mod that worked in the game was UI cheats. I can't find this folder in my PC (below). Does anyone know what to do with it? Thank you in advance.

😃

luthienrising · Answer

Check your antivirus. See https://answers.ea.com/t5/PC/CURRENT-ISSUE-Anti-Virus-blocking-User-Folder-Screenshots/td-p/9572695 for more info. You may need to exempt The Sims in general too. You can get more support about this over there.

For not seeing your mods, that sounds like you might be trying to use a duplicated/backup mods folder. Info on finding the right folder is here: https://sims4.crinrict.com/eng/2018/07/how-to-find-your-user-folder/

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