Unable to use stairs (Cats & Dogs)
Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What expansions, game packs, and stuff packs do you have installed? Cats & Dogs, City Living, Get Together, Get to Work, Parenthood, Spa Day, Toddler Stuff, Movie Hangout Stuff.
Steps: How can we find the bug ourselves? My sims were able to go up and downstairs as usual. I added a puppy to their household (via CAS). But the stairs don’t work for them.
What happens when the bug occurs? My sims at first were able to go upstairs but now they get stuck and cannot are gonup or downstairs. I get the “missing object”” bubble when I try to send them up or down. I have to teleport them in order for them to move between floors. The dog (puppy aged up) can go up & down the stairs fine.
What do you expect to see? My sims should go up and downstairs as usual.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Purchased Cats & Dogs
My sims were able to go up and downstairs fine before I added Cats & Dogs. I don’t know if adding the dog to the household instead of adopting one created the issue. I have no mods or CC. I’ve tried resetting my sims, deleting / replacing the stairs, repairing game. I may get a temp fix when I exit the game completely & restart it. The stairs will work for one sim but they get stuck again. I like their house and am not too keen to move them out if I don’t have to. I’ve tried to research this but haven’t found anything. I like Cats&Dogs but right now I wish I didn’t make the purchase as it’s seemed to have messed up my game. Any help on how to resolve is appreciated! Thanks in advance.- Ok I’ve solved my issue! I was able to place the decoration that has the leashes in front of the stairs. I thought I put it up high enough to not block my sim and I didn’t have moveobjects on. Apparently that object keeps the sim from going up the stairs but the coat rack which was originally in the same spot doesn’t.
Not sure if that means the object is buggy since the coat rack doesn’t prevent the sims from walking up stairs. Anyway, in case anyone had this issue look at the objects on the walls by the stairs.
