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BlkYenOfVeng's avatar
3 years ago

Update Issue

Game just updated, now when I go to play my saved home, it say I don't own any expansion packs. How can I fix this?

1 Reply

  • @BlkYenOfVeng  Please clear Origin's cache:

    https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/

    and repair the game: open your Origin game library, right-click on the Sims 4 icon, and select Repair.

    If you happen to use the EA App, please switch to Origin long enough to repair and launch the game once.  You can have both apps installed on your computer at the same time; you just can't run both at the same time.  If you get an error when trying to open Origin, open the Task Manager and kill the EABackgroundService.exe, or just restart your computer.

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