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3 years ago

what does this error code mean?? 115:6329969c:dc553d38

It’s come up on two households now, and I have no clue what it means. Any ideas? I play on pc.

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Community Manager

3 years ago

Hey @Dysipl is that issue with the Sims or a different game?

Darko

3 years ago

Yes it's with The Sims 4, I'm sorry, I should have said that haha.

EA_Darko
Community Manager
3 years ago
To start with @Dysipl I would recommend removing any mods or custom content you have running and then try the game again to see if you have the same issue.

Dakro
- Dysipl
  3 years ago
  I don't know how to remove mods and cc, can you tell me how please?
  - EA_Darko
    Community Manager
    3 years ago
    Open your Sims folder @Dysipl and find the mods/CC folder. Move that to your desktop and then load the game up again.
    
    Darko

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