Forum Discussion

NetflixBinger's avatar
NetflixBinger
4 years ago

what does this error code mean?? 115:6329969c:dc553d38

It’s come up on two households now, and I have no clue what it means. Any ideas? I play on pc.
EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
3 years ago

Hey @Dysipl is that issue with the Sims or a different game?

Darko 

Dysipl's avatar
Dysipl
3 years ago

Yes it's with The Sims 4, I'm sorry, I should have said that haha.

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    3 years ago

    To start with @Dysipl I would recommend removing any mods or custom content you have running and then try the game again to see if you have the same issue.


    Dakro 

    • Dysipl's avatar
      Dysipl
      3 years ago

      I don't know how to remove mods and cc, can you tell me how please?

      • EA_Darko's avatar
        EA_Darko
        Icon for Community Manager rankCommunity Manager
        3 years ago

        Open your Sims folder @Dysipl and find the mods/CC folder. Move that to your desktop and then load the game up again.


        Darko 

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