Forum Discussion

noelrosess's avatar
noelrosess
3 years ago

When I try to open custom content clothes it only shows locked items.

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? Newest, downloaded a few hours ago
What expansions, game packs, and stuff packs do you have installed? None. Only the base game and 3 CC downloads that don't work..
Steps: How can we find the bug ourselves? First, I accidently set my CC file as open with internet explorer. I read that it doesn't ruin the files so thats not the problem, I think. However, when I start a new world and try to open the custom content menu it only shows locked items. (I have the CC's in Sims 4 > Mods. I Also tried Sims 4 > Content but that also doesn't work.
What happens when the bug occurs? I can't use any custom content clothes (CC)
What do you expect to see? The CC's I downloaded.
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

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I just downloaded my game on my PC cause it got free. (Been playing on ps4 couple years). I was so excited to play and find cute CC Items but I didn't know how to add them to the Sims 4 game. Before I asked my friend I tried it myself and did Open file with > Internet explorer. Any new CC's I download now also have an Internet explorer icon next to it. I read that it should not be an issue but I don't know what else it is. I have custom content AND mods on, but still when I try to use custom content is only shows the locked stuff. I hope clicking Open file with > Internet explorer didn't ruin my whole laptop, For example: Downloading a picture from google and me not being to open it cause it's associated with Internet explorer. Sorry If you don't understand but my first language isn't English.

15 Replies

  • noelrosess's avatar
    noelrosess
    3 years ago

    HII, thank you for awnsering. I will post screenshots tomorrow when I'm back home

  • noelrosess's avatar
    noelrosess
    3 years ago

    @crinrict wrote:
    @noelrosessCould you post some screenshots of the locks you're seeing ?

    I don't know if this is clear but yeah it doesn't show anything for CC just the locked stuff

  • PipMenace's avatar
    PipMenace
    Hero
    3 years ago

    When you first open the game, before loading a save - do you get a pop-up listing what custom content you have installed?

    Although - interesting note - I hadn't tried to turn my cc/mods on since the HSY patch because I couldn't get the non-modded game working well enough to bother, but when I tried just now to give you a screenshot... my game actually didn't show the pop-up.

  • noelrosess's avatar
    noelrosess
    3 years ago

    The weird thing is it never shows it, I do have it turned on and I don't think my sims is bugged since I got it like 3 days ago now.

  • crinrict's avatar
    crinrict
    Hero+
    3 years ago
    @noelrosess To be sure I understand right, You don't have any cc at all in your game that you put into your game ? Does it also not work for build mode stuff ?

    Still bit unsure what you mean by locked. That filter item is not ticked. Locked items are usually items you need to unlock through gameplay (like for a certain career or skill). None of the items you are showing are locked ones, they're just standard base game items.
  • noelrosess's avatar
    noelrosess
    3 years ago

    Sorry it's kinda unclear I don't really know how to explain so let me try. I downloaded a few cc's but when I go to content it should say a button with custom content (CC) but you can only see locked content. (Also building CC's)

  • PipMenace's avatar
    PipMenace
    Hero
    3 years ago

    @crinrict @noelrosess My understanding is you’re opening the content filter, where you expect there to be an option to filter by CC, but because it doesn’t seem to have been successfully installed the only filter there is for locked content.

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