white screen
I just bought seasons dlc, I opened ts4 and clicked load game. it asked me to select a season, and after I did, screen goes white and the game is frozen. I also have ps4 controls (e.g. L2) even thoug...
Forum Discussion
@larwisko Please try the following steps, even if you did some of them before:
- Close your game.
- Move your Mods folder from your "The Sims 4" folder [Documents > Electronic Arts > The Sims 4] to your desktop (save it for reference) and delete the localthumbcache.package file in your “The Sims 4” folder.
- Then check in a new game save to see if this issue is still occurring. You can test without saving.
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